Leadership and the Culture of Trust

Leadership and the Culture of Trust

Leadership and the Culture of Trust

Leadership and the Culture of Trust


Leadership is not something one does alone. It is an expression of collective, community action--unified action of leaders and followers who trust enough to jointly achieve mutual goals. The task of creating a culture conducive to interactive trust is perhaps the preeminent leadership task. This practical guide identifies the key elements leaders need to manipulate to create such a trust culture in any work environment. By learning to shape culture to meet changing needs--by learning to be continually responsive to the organization's vision as well as to the needs of a changing follower core--the leader can create the situation necessary for any successful organization, one where followers can trust others and feel free to work together to gain mutually desired goals.


It is clear that much of current American culture works against internal unity and cohesion. Multiple competing cultures and subcultures with attendant different value systems are challenging our cultures from within and without. We are now in a situation in America where most organizations try to cope with multiple diverse value systems espoused by each of their stakeholder groups.

Leadership in this cultural environment is difficult at best, impossible at worst. It stretches our collective imagination to suggest that one person can, by dint of individual personality or capacity, bring together a group of diverse individuals and groups to produce anything. The task is simply beyond the capacity of any one leader. This is especially true when effort is also directed to respect, honor, and preserve largely intact each cultural subset's unique values, customs, and traditions.

There is little hope that acceptance of multiple and diverse internally competing value systems will produce stable, effective, responsive economic, social, or governmental organizations. The likelihood is that all that will be produced is balkanization. There is even less hope that a situation of unrestrained cultural diversity will result in a cure for our social ills and restore a nurturing culture most Americans can accept and to which they can conform.

The need is for leadership to focus and direct individual action; even though the individuals in the organization try to maintain their diverse cultural features. Present models are inadequate to the task. This book suggests that these past models, in fact, are part of the problem.

Search by... Author
Show... All Results Primary Sources Peer-reviewed


An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.