The Quest for Competitiveness: Lessons from America's Productivity and Quality Leaders

The Quest for Competitiveness: Lessons from America's Productivity and Quality Leaders

The Quest for Competitiveness: Lessons from America's Productivity and Quality Leaders

The Quest for Competitiveness: Lessons from America's Productivity and Quality Leaders

Synopsis

This volume brings together papers by the best known authorities on effective policies and practical guidelines for enhancing productivity and quality, combining them with those by leaders of America's high performance companies which describe their actual experiences with productivity and quality. In addition to describing policies and programs, the volume provides a framework for implementation including creating awareness, measuring inputs and outputs, designing and initiating programs, and follow-up procedures. The contributors also examine public policy changes aimed at encouraging R&D and capital investment, eliminating government constraints in the global marketplace, and improving education and training.

Excerpt

George M. C. Fisher

How can America enhance productivity?

In this seventh volume in their series on quality and productivity, the editors have assembled answers to this question as provided by the renowned authorities and experienced industrialists who lectured at Utah State University's student-managed Partners Program seminars during 1979-89. Although their methods differ markedly, these gurus seem to agree on certain basic points: top management needs to be permanently involved in quality; robots and automation alone are inadequate; and quality circles are of little use except as an adjunct to other methods.

The editors have provided a highly useful collection of philosophies and techniques that have proved valuable to all types of organizations in designing programs to enhance competitiveness thorugh quality and productivity. Readers will benefit from understanding these approaches as they integrate the techniques into programs tailored to fit their diverse environments.

Labor-management teamwork seems essential in all approaches for solving the quality, productivity, and competitiveness concerns in America. Worker participation or employee involvement has a controversial history in the US where the labor movement has tended to regard it as a device for busting unions. However new evidence shows that self-managing work teams can have a massive impact on productivity because of flexible work practices, worker satisfaction, reduced absenteeism, and so forth.

Furthermore, most will agree with the editors that U. S. competitiveness will benefit from increased teamwork in other areas. Walls between designers, manufacturing engineers, and other specialties are disappearing. Teams are developing innovative products to improve quality, shorten delivery times, lower inventories, and upgrade productivity. Such benefits are further magnified by the cooperative efforts of supplier-producer-dealer teams.

Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.