Motivation in the Real World: The Art of Getting Extra Effort from Everyone-Including Yourself

Motivation in the Real World: The Art of Getting Extra Effort from Everyone-Including Yourself

Motivation in the Real World: The Art of Getting Extra Effort from Everyone-Including Yourself

Motivation in the Real World: The Art of Getting Extra Effort from Everyone-Including Yourself

Synopsis

"Whatever business you're in, whatever shape the economy is in, your success as a manager depends on building a team of highly motivated people: people who want to work hard and do their jobs well. In this knowledgeable, results-oriented guide, highly respected business consultant Saul Gellerman tells you everything you need to know about motivation. He explains what is--and isn't--and how to become a good motivator by adjusting your managerial style to the needs of the employees you supervise. In this hands-on guide, you will learn how and why to avoid such dead-end approaches as pep talks, bribes, and threats; how to recognize money's value as an inducement--while recognizing the existence of far more important motivating factors; how to spot specific approaches that will motivate each individual, rather than using a shotgun approach; how to become more sensitive to the needs of women, minorities, and older employees; what can and can't be done to motivate people to really live by your organization's code of ethics; how to make the dreaded annual review into a carrot rather than a stick; what to do if you have--or are--a bad boss; and much more, in an overview that takes in the day-to-day problems and long-term challenges every manager must face. Rich with wisdom and with wonderfully enlightening case histories from the real business world including a revealing look at how IBM made itself the model for getting the best from employees--this effective, on-target guide is must reading for today's hard-pressed middle managers, for new MBAs, and anyone who needs to bring out the best in people." Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Excerpt

What managers like to call the "real world" is, quite simply, wherever work is actually done.

In that all-too-real managerial world, it is seldom very smart to follow simple formulas in your dealings with people, because the formulas hardly ever fit the facts. Nor does it help much to rely on abstract theories, because hardly anyone knows how to actually make them work.

In the real world, the work that people do is sometimes done superbly, but too often it is done atrociously. This book is about the main reason for that difference, which is motivation.

As a concept, motivation is much-abused, overused, and oversold. We're going to treat it here with great respect, the way a surgeon treats a beating heart, because so much depends on it. Motivation is what makes the difference between doing as little as you can get away with and doing everything that you possibly can.

We will define motivation here exclusively in terms of its effects on productivity. Motivation is the art of helping people to focus their minds and energies on doing their work as effectively as possible.

NOTE: Unless a pronoun refers to a specific individual, the use of masculine pronouns throughout this book should be understood as referring equally to women and to men.

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