Computers, Human Interaction, and Organizations: Critical Issues

Computers, Human Interaction, and Organizations: Critical Issues

Computers, Human Interaction, and Organizations: Critical Issues

Computers, Human Interaction, and Organizations: Critical Issues


As computers become more prevalent throughout society, the issue of computer-human interaction has become paramount to computer scientists and professionals furthering the computerization of organizations. Computers, Human Interaction, and Organizations revisits important theoretical and conceptual issues that have not been resolved in discussions of the increasing computerization of society. The authors here move beyond the technical issues relating to computerization to examine the social and political nature of information and computer technology using contemporary critical theory. This unique volume, therefore, offers a serious reflection on the proper scope and nature of computerization and the proper adjustment to and utilization of these instruments.


Vicente Berdayes and John W. Murphy

Computers have become a vital part of everyday life. They play an integral role in homes, workplaces, and schools. Many people believe these and other institutions will be improved significantly by the presence of computers. Efficiency and productivity, for example, are assumed to increase as a result of these devices. In this regard, the success of businesses, and even entire economies, is often tied to the proper implementation and use of computers. And who can forget those advertisements that portrayed a student returning home on a train after flunking out of college--because he did not own a desktop computer!

Yet despite this surge of computerization, the heady days of critiquing computer technology appear to be over. Raising epistemological and other philosophical issues related to the nature of reason, language, communication, or common sense does not seem to be important any longer. No doubt, the mainstream of computer studies never valued these topics highly. But even the small yet visible group that regularly discussed these points has recently fallen silent. For the most part, scholars currently debate how to implement computerization. Discussion has been narrowed to the point where the effective integration and evaluation of this technology are the focus of their attention.

This decline in theorizing is problematic, for the resulting discussions about implementation and use are quite pedestrian. The current . . .

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