There are no standard answers to management problems because management situations are never alike. Problems have multiple solutions, says Callaway, and the outcome in one situation can be different from the outcome in another. Basing his book upon actual management problem scenarios--problems with no best solution, just ranges of possibilities--Callaway demonstrates that every decision carries risk. And to make matters worse, managers rarely have all the decision making information they need. His book brings welcome reassurance to executives and managers everywhere, particularly to those who must walk through the treacherous shifting sands of the new reengineered workplace.
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