Abuse in the Workplace: Management Remedies and Bottom Line Impact

Abuse in the Workplace: Management Remedies and Bottom Line Impact

Abuse in the Workplace: Management Remedies and Bottom Line Impact

Abuse in the Workplace: Management Remedies and Bottom Line Impact

Synopsis

This book identifies a troublesome workplace trend: management's abuse of employees. This abuse is often of a very subtle nature, and always involves the use and misuse of the power that the manager has over the subordinate. Due to intensified competition and pressures on companies to improve performance, new stresses operate in the relationship between manager and employee, and a hostile work environment can result, allowing for a "generic" form of harassment and abuse. The purpose of this book is to alert employers to the potential for this abuse and the conditions that support it, and to provide guidance in creating an empowering environment incompatible with abusive behavior.

Excerpt

It has always been the case that some bosses are abusive to their employees Indeed, in American culture Mr. Dithers, Dagwood Bumstead's boss in the popular comic strip "Blondie," could be said to be the archetype of the abusive boss. However, the events of the last decade have increased the frequency and severity of such abuse in the workplace, as well as its subtlety and sophistication, especially in corporations. This book is intended to alert employers, especially upper-level management in corporations, of the potential for this abuse and the conditions that support it. This book also will serve to provide guidance in creating an environment in which abuse does not occur, or in coping with the problems created by abuse if it has already surfaced.

What constitutes employee abuse? in this book, it is any behavior on the part of a supervising manager that is aimed at controlling an employee and that results in, or is intended to result in, the employee's loss of self-esteem, self-confidence, feeling of competence, or control over his or her work or personal life, and the employee's increased dependence on the manager. Employee abuse, in this context, does not necessarily involve discrimination on the basis of age, gender, race, or any other kind of diversity, although it may. There also need not be any physical abuse involved, although that may be present in some cases. the abuse discussed in this book is more mental and emotional in nature, and always involves the use and misuse of the power that the manager has over the subordinate. Due to renewed pressures on companies today to improve performance, new stresses are introduced into the relationship between manager and . . .

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