Work, Productivity, and Job Satisfaction: An Evaluation of Policy-Related Research

Work, Productivity, and Job Satisfaction: An Evaluation of Policy-Related Research

Work, Productivity, and Job Satisfaction: An Evaluation of Policy-Related Research

Work, Productivity, and Job Satisfaction: An Evaluation of Policy-Related Research

Excerpt

In terms of today's vernacular, our topic concerns what about work turns people "on" or "off". The reader must wonder why that ancient question warrants further inquiry.

Our reply, and that of our sponsors, is that its answer is still far from apparent. We thought we could help clear it up if we were to bring to bear on the voluminous literature on the subject the following emphases: (1)examining hard facts, in contrast to ambiguous findings or vague impressions; (2)weighing recent and contemporary studies, in the belief that the answer may change with the times; (3)seeking linkages between the satisfaction of workers and their economic performance, and with the hypothesis that circumstances can be discovered in which people really care about their work and their jobs; and (4)looking at this complex subject from a multi-disciplinary perspective, including management, labor, economics, psychology, sociology, and engineering, in the belief that to do less is likely to result in an incomplete or even biased picture.

We wish we could announce that our search had been completely successful, that it had clearly disclosed the secret of motivating people so that they are both satisfied with their work and productive in it. Unfortunately, as the reader will see, the facts are still too incomplete and equivocal to permit . . .

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