Issue Management: Selected full-text books and articles
Social, Political, and Economic Contexts in Public Relations: Theory and Cases Lawrence Erlbaum Associates, 1993
Librarian’s tip: Chap. 2 "Issues Management: Decision Making in Action"
Management of Corporate Communication: From Interpersonal Contacts to External Affairs Lawrence Erlbaum Associates, 1994
Librarian’s tip: "Issues Management: From Strategic Planning to External Communication" begins on p. 270
Public Relations as Relationship Management: A Relational Approach to the Study and Practice of Public Relations Lawrence Erlbaum Associates, 2000
Librarian’s tip: Chap. 5 "Issues Management: A Relational Approach"
Public Relations Inquiry as Rhetorical Criticism: Case Studies of Corporate Discourse and Social Influence Praeger, 1995
Librarian’s tip: Chap. 8 "Philip Morris Magazine: An Innovation in Grass Roots Issue Management" and Chap. 12 "Issue Management during Corporate Mergers: A Case Study of AT&T and NCR"
Responding to Crisis: A Rehetorical Approach to Crisis Communication Lawrence Erlbaum Associates, 2003
Librarian’s tip: Chap. 21 "Issue Management during Sudden Executive Departures: Sensemaking, Enactment, and Communication"
Excellence in Public Relations and Communication Management Lawrence Erlbaum Associates, 1992
Librarian’s tip: "The Issues Stage" begins on p. 146
Public Relations Research Annual Lawrence Erlbaum Associates, vol.2, 1990
Librarian’s tip: Chap. 2 "Corporate Issues Management: Theoretical Underpinnings and Research Foundations"
The Crisis Manager: Facing Risk and Responsibility Lawrence Erlbaum Associates, 1997
Librarian’s tip: Chap. 13 "Issues Management and Stakeholder Relationships"
The Clinton Presidency: Images, Issues, and Communication Strategies Praeger, 1996
Librarian’s tip: Chap. Nine "Clinton's Characteristic Issue Management Style: Caution, Conciliation, and Conflict Avoidance in the Case of Gays in the Military"
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