Issue Management

Issue Management: Selected full-text books and articles

Social, Political, and Economic Contexts in Public Relations: Theory and Cases By Hugh M. Culbertson; Dennis W. Jeffers; Donna Besser Stone; Martin Terrell Lawrence Erlbaum Associates, 1993
Librarian’s tip: Chap. 2 "Issues Management: Decision Making in Action"
Management of Corporate Communication: From Interpersonal Contacts to External Affairs By Robert L. Heath Lawrence Erlbaum Associates, 1994
Librarian’s tip: "Issues Management: From Strategic Planning to External Communication" begins on p. 270
Public Relations as Relationship Management: A Relational Approach to the Study and Practice of Public Relations By Stephen D. Bruning; John A. Ledingham Lawrence Erlbaum Associates, 2000
Librarian’s tip: Chap. 5 "Issues Management: A Relational Approach"
Public Relations Inquiry as Rhetorical Criticism: Case Studies of Corporate Discourse and Social Influence By William N. Elwood Praeger, 1995
Librarian’s tip: Chap. 8 "Philip Morris Magazine: An Innovation in Grass Roots Issue Management" and Chap. 12 "Issue Management during Corporate Mergers: A Case Study of AT&T and NCR"
Responding to Crisis: A Rehetorical Approach to Crisis Communication By Dan P. Millar; Robert L. Heath Lawrence Erlbaum Associates, 2003
Librarian’s tip: Chap. 21 "Issue Management during Sudden Executive Departures: Sensemaking, Enactment, and Communication"
Excellence in Public Relations and Communication Management By James E. Grunig; David M. Dozier; William P. Ehling; Larissa A. Grunig; Fred C. Repper; Jon White Lawrence Erlbaum Associates, 1992
Librarian’s tip: "The Issues Stage" begins on p. 146
Public Relations Research Annual By Larissa A. Grunig; James E. Grunig Lawrence Erlbaum Associates, vol.2, 1990
Librarian’s tip: Chap. 2 "Corporate Issues Management: Theoretical Underpinnings and Research Foundations"
The Crisis Manager: Facing Risk and Responsibility By Otto Lerbinger Lawrence Erlbaum Associates, 1997
Librarian’s tip: Chap. 13 "Issues Management and Stakeholder Relationships"
The Clinton Presidency: Images, Issues, and Communication Strategies By Robert E. Denton Jr.; Rachel L. Holloway Praeger, 1996
Librarian’s tip: Chap. Nine "Clinton's Characteristic Issue Management Style: Caution, Conciliation, and Conflict Avoidance in the Case of Gays in the Military"
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