Academic journal article Journal of Accountancy

Solve the Problem of Incomplete Uninstalls

Academic journal article Journal of Accountancy

Solve the Problem of Incomplete Uninstalls

Article excerpt

Q. When I uninstall an application, using Windows Add/Remove Programs menu, I sometimes discover that not all the application's files are removed--a few laggards remain on my computer and I can't get rid of them no matter what I do. Any suggestions for erasing them?

A. That can be an irritating problem, especially when the left-behind drivers try to launch missing applications. Microsoft wrote a utility, RegClean, that does the job for operating systems before XP; unfortunately, Microsoft no longer supports it. If you have an older operating system just type RegClean into a search engine and you'll find many URLs from which to download it for free.

If you are running XP, the solution is a little more complicated. Begin with the conventional application-removal method, using Windows' own Add or Remove Programs menu. To access that, click on Start, Settings, Control Panel and then on Add or Remove Programs. Scroll down the list of programs until you find your target. Click on it and the following screen will appear:

Click on Remove, and theoretically at least, all the application's files will be cleared off your hard drive. If you later discover that some files remain, you will have to take more drastic action-that is--, go into the Registry and pluck them out. …

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