Academic journal article Journal of Accountancy

Stop Windows from Offering to Report Errors to Microsoft

Academic journal article Journal of Accountancy

Stop Windows from Offering to Report Errors to Microsoft

Article excerpt

Q. Although I am delighted that Windows XP is so much more stable than any earlier version of the Microsoft operating system, I'm quite annoyed when I experience an occasional application crash and a screen pops up and asks whether I want to automatically e-mail the problem to Microsoft. I may be paranoid, but I really don't want Microsoft to have an opportunity to inspect my computer--even remotely. My colleagues tell me I'm silly, that by letting Microsoft examine what went wrong, I'd be contributing to a body of knowledge that will make Windows even more secure and stable in the future. What do you think?

A. While your colleagues have a point, I also understand your concern. Microsoft insists that its remote examination in no way compromises customers' security, that all it looks at are the steps (keyboard and mouse commands) that preceded the crash--not your data. So there's no question that by volunteering to let Microsoft examine the crash data you are indeed contributing to its future stability. …

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