Academic journal article ABA Banking Journal

Just Another Day Battling Blizzards, Bombs and Busted Pipes

Academic journal article ABA Banking Journal

Just Another Day Battling Blizzards, Bombs and Busted Pipes

Article excerpt

It's 10 a.m. on a snowy Manhattan day, and Jill M. Considine has already made five international phone calls. After nearly two decades of being on call around the clock, Considine has learned the art of time-management.

Considine has been president of the New York Clearing House Association (NYCHA) since 1993. Before that she was managing director and chief administrative officer of American Express Ltd. Prior to that she served as New York State Superintendent of Banking for six years.

"I've been on call 24-hours-a-day so much of my life that I don't realize what it's like not to be on call," says Considine. "My husband and I got married just before the SWIFT (Society for Worldwide Interbank Financial Telecommunication) cutover for the U.S. I was in charge of the project at Chase. In those days SWIFT was frequently down, and I would get the call at 3 a.m. There is a joke that for the past 18 years the phone has been on my side of the bed."

Day or night, Considine is still never far from a telephone--she can't afford to be. The New York Clearing House runs the Clearing House Interbank Payments System (CHIPS), which handles $1. …

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