Academic journal article Journal of Accountancy

IRS Home Page Is a Hit

Academic journal article Journal of Accountancy

IRS Home Page Is a Hit

Article excerpt

The Internal Revenue Service opened its own home page on the World Wide Web in January 1996 and already it has wooed millions of users. The IRS web page (http:// was accessed 220,000 times during its first 24 hours of operation and had attracted over 20 million new and repeat users by mid-March.

The IRS home page is written in simple, user-friendly language, and it offers tax forms, IRS publications and tax information for both individuals and businesses. "Home page users read about the important filing changes or simply found out where to file taxes," said IRS spokesperson Steve Pyrek. "Users download an average of 25,000 tax forms or other IRS publications each day"

Some of the services on the IRS home page include

* Tax Trails. An interactive Web page that lists key questions to help identify a user's particular circumstances.

* IRS Newsstand. A complete menu of IRS news releases and fact sheets.

* Tax statistics.

* Forms and publications.

* A key word search and site tree for all available topics.

* Taxpayer help and education. Simple summaries of 140 different tax topics or answers to frequently asked questions.

* Plain English summaries of IRS regulations.

* A list of IRS electronic services. Pyrek said the IRS would continue to enhance its home page by expanding the Tax Trails interactive feature and providing more taxpayer questions and answers. "We have all forms and all IRS publications on the Internet," said Pyrek. "We will continue to add more tax questions in an effort to free up our telephone hotline ((800) 829-1040) for specific account questions and other questions that are not easily answered on the the Web. …

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