Academic journal article Library Technology Reports


Academic journal article Library Technology Reports


Article excerpt

WorldCat Local has reduced the complexity of resource discovery and delivery. It is a service that has been driven by user needs and has been tested by our users. New features that have improved the user experience at the University of Washington include these:

* a simple search box interface that searches all of WorldCat but identifies and surfaces UW and Summit content within initial results displays (thus virtually integrating the 100 million cataloged items and 50 million article citations that separately appear in three library and five citation databases)

* record displays that integrate local real-time availability and status information and provide the most appropriate fulfillment options based on information in WorldCat and local records (thus virtually integrating three separate requesting streams as well as providing delivery through local link resolution)

* elimination of article-based silos by incorporating article content in all discovery and delivery systems

* use of the existing interface, which includes many next-generation/Web 2.0 features: faceted browse, FRBR-ized results sets, citation formatting, cover art, relevancy ranking of results, user-contributed content, ability to build and save lists, and a multilingual interface

* major reduction in the number of "dead ends" in the discovery/delivery process

* local display customization that integrates University of Washington "look and feel" and that includes links to local library accounts and online reference services

* non-Roman script display for all OCLC records containing vernacular data

* monthly platform-level release of new features identified through user testing and feedback

WorldCat Local implementation has resulted in a more seamless discovery and delivery user experience. …

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