Academic journal article ABA Banking Journal

Headache 1: Banking's Aging Workforce

Academic journal article ABA Banking Journal

Headache 1: Banking's Aging Workforce

Article excerpt

There's more gray hair around banking today, at many levels. We asked: "How is your bank handling the 'changing of the guard' and other aging issues?" Send your own thoughts to scocheo@sbpub.com

Remedy 1: "Bridge" new talent

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John Bothof, president, Northwest Bank, Omaha, Neb.

We have an aging workforce with a substantial amount of experience and expertise. For one senior staffer, we provided the opportunity to work three days a week for two years prior to retirement. By doing so, we were able to bridge new talent and work with clients through the transition. There are many talented, mature bankers who can assist in bridging the community banks' need for talent until the younger workforce is prepared.

We believe that succession is critical and continue to develop our talented workforce to care for customers going forward. We discuss career paths with our younger staffers and utilize our state banker association's training, banking schools, and other educational classes to get them the requisite skill sets, so they can take over when an opening occurs. …

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