Academic journal article Reference & User Services Quarterly

Library Management Tips That Work

Academic journal article Reference & User Services Quarterly

Library Management Tips That Work

Article excerpt

Library Management Tips that Work. Ed. by Carol Smallwood. Chicago: ALA, 2011. 208 p. Paper $55 (ISBN: 978-0-8389-1121-1).

Library Management Tips that Work is a useful read for librarians looking for a few mental nudges to help resolve administrative issues. A volume in the ALA Guides for the Busy Librarian series, this collection of forty-eight anecdotal essays written by working professional librarians contains concrete and intelligent suggestions from seasoned librarians.

The book is for written for librarians in all kinds of work environments, and its five sections range widely in subject matter, covering personnel supervision, information technology, and library public relations. It introduces the inexperienced librarian to new ideas with a current and timely approach to librarianship. Sections focusing on the uses of social networking technology are particularly salient. This book will also be useful to the experienced librarian, providing a perspective upon the issues of her busy day to remind her of possibilities not yet taken.

A recurring theme found in all sections of Library Management Tips that Work is that productive communication between management and staff is essential to an effective workplace. Keeping staff up-to-date on policies, priorities, and daily issues is good for employee productivity and morale and also enables excellent customer service to library users, and all of this in turn reduces frustration and misunderstanding for administration, staff, and patrons.

The use of social networking, blogs, and wiki technology in the library is discussed throughout the book. …

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