Academic journal article Indian Journal of Industrial Relations

Burnout Components as Predictors of Job & Life Satisfaction of University Employees

Academic journal article Indian Journal of Industrial Relations

Burnout Components as Predictors of Job & Life Satisfaction of University Employees

Article excerpt

This study explores the relationships of job burnout, life and job satisfaction among university employees from a sample of 170 (90 males and 80 females) employees, selected at random from University of Sistan and Baluchestan. Job Burnout Scale, Job Satisfaction Questionnaire and Life Satisfaction Survey were applied to collect the data. There was significant positive correlation between job and life satisfaction but these two variables were negatively correlated with emotional exhaustion and depersonalization. Personal accomplishment had positive correlation with life and job satisfaction. Males showed higher mean scores on depersonalization in comparison to females. There was no significant difference in job satisfaction scores between males and females but females were more satisfied with their life than males.


The workplace stress may have resulted in chronic negative emotions such as anger, anxiety or depression, which can eventually lead to psychological exhaustion and burnout (Anand & Arora 2009). Researchers have extensively examined the negative effects of job stress on health (Shirom 2003, Smith et al. 2002). Burnout is one of the psychological factors that derive from prolonged and continuance stress, more obviously in the workplace. Freudenberger (1974) defines burnout as: "failure, frazzle, loss of energy and power or a matter of exhaustion which is the result of the unfulfilled desires of human internal resources". Maslach, Jackson & Leiter (1996) defines burnout as a "syndrome of reduced personal accomplishment increased emotional exhaustion, and increased depersonalization experienced by individuals that work closely with people". These three dimensions of job burnout are explained as:

* Emotional exhaustion refers to energy depletion or the draining of emotional resources.

* Depersonalization refers to the development of negative, cynical attitudes towards the recipients of one's service or care.

* Lack of personal accomplishment that it is often considered only as an afterthought (Demerouti et al. 2000).

Job burnout might have effects on some domains especially on job and life satisfaction.

Job Burnout & Job Satisfaction

According to Yilmaz (2009) job satisfaction is the "attitude of the employees towards their work, which is the consequence of the comparison between their emotions, thoughts and tendencies towards their work and working environment". Research demonstrated that job burnout has a negative impact on job satisfaction (Blegen 1993). Further, job satisfaction has an inverse relationship with burnout dimensions (Ay & Avsaroglu 2010, Giffin et al. 2010, Sharma et al. 2010). Burnout, particularly emotional exhaustion, was found to be strongly related to job dissatisfaction and job satisfaction is a negative predictor for each sub-scale of job burnout (Piko 2006). Results of a cross-cultural study depicted that burnout was positively correlated to passive coping strategies and negatively linked to self-efficacy and job satisfaction. Males experienced more depersonalization (Volker et al. 2010). Intrinsic job satisfaction is the most important variable that predicts emotional exhaustion, depersonalization and personal accomplishment (Filiz 2006). According to Nirel et al. (2008) dissatisfaction at work is caused by burnout, work overload, and poor health. Moreover, physical and mental health can impede the individuals' ability to work that is related to a sense of burnout and the intention to change professions.

Job Burnout & Life Satisfaction

According to Diener (1984) "life satisfaction is an overall assessment of feelings and attitudes about one's life at a particular point in time ranging from negative to positive. It is one of the three major indicators of well-being: life satisfaction, positive affect and negative affect". Desire to change one's life, satisfaction with the past, satisfaction with the future, and significant other's views of one's life are included in life satisfaction (Diener et al 1999). …

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