Academic journal article Journal of the International Academy for Case Studies

Carson's Department Store: When to Stay and When to Go

Academic journal article Journal of the International Academy for Case Studies

Carson's Department Store: When to Stay and When to Go

Article excerpt

CASE DESCRIPTION

This case is designed for use in undergraduate courses with a focus on entrepreneurship such as Small Business Management and Family Business Management.

CASE SYNOPSIS

This field researched case focused on a small town long-standing department store. Chuck and Pam Carson are a husband and wife entrepreneurial team that has owned and operated a retail clothing store in Northeast Mississippi for over thirty years. Chuck has found success in another business venture and is pressing Pam to make some very difficult decisions regarding the future of the business. These decisions are complicated by the fact that there is no available family successor to take over the business. Another important issue is that these longtime marriage and business partners have different levels of emotional connection to the business and are not united as to what should be the store's future

INSTRUCTORS' NOTES

Case Learning Objectives

Following class discussion of this case, students should be able to identify some of the challenges of family businesses, succession issues, exit strategies, and entrepreneurial decision making challenges. Specifically, the objectives include:

* To identify the major issues facing Carson's Department Store

* To identify key considerations that Chuck and Pam should examine when deciding their next steps

* To explore the working relationship between the husband-wife team of Chuck and Pam Carson

EPILOGUE

While the decision was much more difficult for Pam than Chuck, they ultimately decided to have a Going Out of Business sale, and closed Carson's Department Store. …

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