Academic journal article Academy of Strategic Management Journal

Impact of Management Basics on Employee Engagement

Academic journal article Academy of Strategic Management Journal

Impact of Management Basics on Employee Engagement

Article excerpt

PURPOSE

With the importance of employee engagement well established in the management literature, it becomes important to identify management practices that lead to improved employee engagement. The purpose of this study is to empirically investigate the impact of the management basics (management principles and management process) on employee engagement.

DESIGN/METHODOLOGY/APPROACH

The management principles and management process are hypothesized as positive antecedents to employee engagement. Using survey data collected from 166 full-time employees in the southern United States, the antecedent relationships are assessed following a partial least squares statistical methodology.

FINDINGS

Both the management principles and the management process positively and directly impact employee engagement.

RESEARCH IMPLICATIONS/LIMITATIONS

The study sample is a convenience sample, rather than a random sample, which hampers the ability to generalize the study results.

PRACTICAL IMPLICATIONS

Organizations that adhere to the management principles and follow the management process are more likely to experience high levels of employee engagement.

SOCIAL IMPLICATIONS

Engaged employees are both efficient and effective in the operation of organizational processes that produce products and services that meet customer demands. Management practices such as the management principles and the management process that support employee engagement serve to eliminate the waste of organizational resources.

ORIGINALITY/VALUE

The importance of employee engagement is well established. This study establishes the management principles and the management process as two approaches that managers can adopt and implement that will lead to improved employee engagement.

KEY WORDS

Employee engagement, management principles, management process, partial least squares

PAPER TYPE

Research paper

INTRODUCTION

Great management has always been about performance. Effective managers get great performance from people. Over the past 100 years, countless approaches, practices, programs, ideas, strategies, fads, etc. have been developed and implemented by managers as ways to improve the performance of employees. Stanley (2012) discusses the importance of building on the foundations of management delineated by such management greats as Fayol and Taylor. In particular, Fayol's (1916) work to delineate the management principles and describe the management functions/process serves as the foundation of great management still today (Spatig, 2009; Brunsson, 2008).

More recently, few management topics have received more attention and discussion in the management literature than employee engagement (Medlin and Green, 2009). There is significant evidence that engagement leads to improved performance (Medlin and Green, 2009). With this in mind, it becomes important to identify antecedents to engagement. Specifically, in this study, we examine the impact that adherence to the traditional management principles and management process originally identified and described by Fayol (1916) on employee engagement. We theorize a structural model that incorporates the management principles and the management process as antecedents to employee engagement, collect data from a convenience sample of 166 full-time employees, and analyze the data following a partial least squares structural equation modeling methodology.

A review of the literature and discussion of the study hypothesis follows in the next section. A discussion of the methodology employed the structural equation modeling results. Finally, a conclusions section incorporating discussions of the contributions of the study, limitations of the study, recommendations for future research, and managerial implications is provided.

LITERATURE REVIEW

The principles of management and the management process are two topics that have been explored and discussed in the management literature for over a century (Fayol, 1916; Stanley, 2012). …

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