Academic journal article Journal of the International Academy for Case Studies

Missed It by a Dot

Academic journal article Journal of the International Academy for Case Studies

Missed It by a Dot

Article excerpt

CASE DESCRIPTION

Small businesses across America can make a hit with the right combination of drive, talent, and timing. The result? They become successful for many, many years. As these businesses prosper and grow they often hire other firms to help them with their policies, procedures, payrolls, and taxes.

The two small business partners presented here, Gerad and Ernie, incorporated Great Expectations, a metal fabrication company that specializes in oil and gas products, and opened for business in February of 1994.

Initially, everything was bare bones necessities. Their first building was a 5,000 square foot metal building that they rented from Ernie's uncle.

Only six employees made up the payroll in the early days: Gerad as the production manager, a cutting machine operator, a lead fabricator, an equipment programmer, one welder, and Ernie. Back then Ernie handled all the paperwork, marketing, and payroll plus he often cleaned the toilets and shop floor.

In his frugality, Ernie bought a used Cincinnati time clock to record the hours worked for each employee. He believes the old ways can be the best ways to account for people and the hours they put in for Great Expectations.

CASE SYNOPSIS

Things would work out splendidly as long as every detail of the fabrication process and the people who made it all happen were taken care of. …

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