Academic journal article Library Technology Reports

Communicating, Collaboration, and Citing

Academic journal article Library Technology Reports

Communicating, Collaboration, and Citing

Article excerpt

LMS Embedded Librarianship

Creating a virtual presence, online collaboration, and academic integrity are hallmarks of LMS embedded librarianship. Embedded librarianship necessitates communication and collaboration with faculty who open their LMS courses and with their enrolled students. Online communication and collaboration become all the more important when the embedded librarian works only virtually with stakeholders in the LMS environment due to geographic distance or scheduling conflicts. To be effective as an online research consultant, the LMS embedded librarian relies on a variety of communication tools to fulfill tasks: to identify the faculty member's research assignment learning outcomes and propose relevant research strategies, library resources, and services. Sometimes these conversations lead to assignment redesign or the creation of new tutorials and guides. LMS embedded librarians proactively engage student researchers and respond as called upon by individuals to confer on information literacy challenges throughout the research process. Some hold virtual office hours to meet and consult with students. Others hold synchronous help sessions that are recorded and shared with students who could not otherwise attend. Sometimes chat or e-mail suffices as a communication method. Librarians intentionally build trusted relationships with individual students in order to share their bibliographic and technology expertise. Often embedded librarians carefully select and share tested online collaboration tools that students may use to complete their group research projects and presentations. In addition, academic research requires adhering to academic integrity protocols, the chief one being source citation in a discipline's accepted style. Thankfully, there are many citation generators and managers available today that simplify citing sources. These citation tools, guides, and tutorials are typically included on the embedded librarian's page and sent to students in other messages. In all these ways, embedded librarians reach out to communicate, collaborate, and teach information literacy within a LMS course.

Communicating with Students

E-mail, which has been in use for fifty years, has replaced physical and voice mail as the primary communication method in academe, business, and government. It is flexible and efficient in that information and messages can be exchanged asynchronously. The ability to attach articles, scanned documents, presentations, and images maximizes the usefulness of the brief e-mail. E-mail has expanded to mobile platforms like smartphones and tablet computers. E-mail service providers like Google, Microsoft, and Yahoo! provide e-mail hosting servers and compete for customers by offering features related to their other product lines. Some paid e-mail services like Microsoft rely on downloaded software and are typically used by large organizations, hosted on their own e-mail hosting servers and equipment. Other, free e-mail services like Gmail rely on web browsers and cloud computing. E-mail has become a low-cost marketing tool, used to reach potential customers or, in academe, to reach students. Spam, unsolicited commercial e-mail filling one's inbox, and attachments that carry computer viruses are two problems associated with e-mail. Spam filters and computer security industries arose to combat these problems and are an added expense for organizations using e-mail. Google and Microsoft are the leading e-mail service providers and offer a wide range of features.

Free E-mail

Google Gmail
https://mail.google.com/mail

Paid E-mail

Microsoft Outlook
www.microsoft.com/en-us/outlook-com

Chat/IM

LibraryH3lp (Paid)
https://us.libraryh3lp.com

OCLC QuestionPoint (Paid)
www.questionpoint.org

Zopim (1 agent only Free)
https://www.zopim.com

Faculty and embedded librarians communicate with students regularly to announce, remind, explain, encourage, and update students about upcoming course details and changes. …

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