Academic journal article Reference & User Services Quarterly

Practical Tips for Developing Your Staff

Academic journal article Reference & User Services Quarterly

Practical Tips for Developing Your Staff

Article excerpt

Practical Tips for Developing Your Staff. By Tracy Pratchett and Gil Young. London: Facet, 2016. 277 p. Paper $65 (ISBN: 978-1-78330-018-1).

Libraries whose staff are engaged with outcomes stemming from professional development are poised to do great things. This seems to be the intention captured in Practical Tips for Developing Your Staff, a handbook that readers can consult to find suitable development opportunities for themselves or for people they supervise. The book draws upon various existing tools and resources and ties them together with practical ideas for developing or strengthening one's skills and abilities.

The book is divided into three main sections. Section 1, "Theories," describes ten theory-based models and provides a "Best For" section for each one. For example, both the Myers-Briggs and the DiSC personality tests are covered. For each model, the authors include a brief history, an explanation of how the tool works, and a list of additional sources of information. In section 2, "Infrastructure," the focus is on practical items that individuals can use to hone their own skills or to develop an organization's staff. This section covers topics such as how to enhance exit interviews, conduct team meetings effectively, and provide productive feedback, among many others. …

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