Academic journal article Academy of Strategic Management Journal

Role of Knowledge Processes as a Mediator Variable in Relationship between Strategic Management of Human Resources and Achieving Competitive Advantage in Banks Operating in Jordan

Academic journal article Academy of Strategic Management Journal

Role of Knowledge Processes as a Mediator Variable in Relationship between Strategic Management of Human Resources and Achieving Competitive Advantage in Banks Operating in Jordan

Article excerpt

INTRODUCTION

Human resources management in modern times is considered one of the most important and most sensitive organizational functions in the organization. As it deals with human element, in which organizations can achieve competitive advantages. It is the most expensive resource needed by leadership and management in all its fields and work stages. Furthermore, anyone is concerned about the success of business organizations find that their success lies neither in their use of advanced technology nor in diversifying their funding sources. Business organizations are not just a set of buildings or policies and laws rather they are a group of individuals who share common relationships and interact with each other to perform main tasks and functions aid them in achieving the organization's goals and their objectives. Thus, the human element is the basic basis on which organizational structure is based, and affects and is influenced by a variety of variables in organization's environment (Daft, 2010).

The difference among business organizations must be attributed to different performance among individuals. Technology, markets and products can bring competitiveness to organizations, but human resources sustain them (Caliskan, 2010).

Strategic management of human resources represents an extension of concepts and principles of human capital theory, which emphasizes that individuals are an asset of the organization's assets and that individual differences among them require the organization to formulate a strategy for human resources with clear goals and policies that raise human's element efficiency, improving productivity and supporting the organization's capability to achieve competitive advantage through continuous alignment between human resources strategy, organization's overall strategy and its competitive strategies as well as coordination and internal integration of human resources management practices (Gilani et al., 2012).

In addition, numerous studies have also confirmed that human resources are the most important elements of knowledge creation, its participation and application, whereas knowledge is established and practiced through human resources in the organization and it appears in the production and distinguished performance of the organization. The human resource is the basic generator of knowledge and the main part through which the organization moves from individual knowledge to organizational knowledge, thus individuals are knowledge-makers who generate knowledge as part of their work; they are the strength of intangible assets, which are a source of success and competitive growth of organization.

The practices of the strategy of recruiting human resources with knowledge, expertise and abilities to the necessary level, this leads to creating new knowledge for the organization. These individuals are easily integrated into the organization, have the ability to use and apply knowledge quickly and efficiently. Additionally the strategy of training and learning is the most important tools of change behaviors of individuals, and then generating knowledge and sharing it as well as performance appraisal, reward and compensation strategies represent an incentive for increased interest in creating, sharing and applying knowledge (Chen & Huang, 2009)

Based on above, the research aims at confirming nature of the relationship between strategic management of human resources and achieving competitive advantage. In addition, examining the nature of the relationship between strategic management of human resources and knowledge management processes and studying role of knowledge processes as a mediator variable in relationship between strategic management of human resources as well as achieving competitive advantage in banks operating in Jordan.

THEORETICAL FRAMEWORK Strategic Management of Human Resources

Strategic management serves as an input to strategic thinking at the organization level, not limited to senior management. …

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