Academic journal article Journal of Critical Incidents

Blue Bell Creameries: A Chilly Response to Unsanitary Working Conditions

Academic journal article Journal of Critical Incidents

Blue Bell Creameries: A Chilly Response to Unsanitary Working Conditions

Article excerpt

Learning Outcomes

In completing this assignment, students should be able to:

1. Identify the responsibilities a company and its leaders have to workers and customers before, during, and after improper working conditions are discovered

2. Discuss health and safety standards for a company producing food products in the U.S., as well as relevant company responsibilities

3. Propose steps that should be taken by managers before a company's factories reopen after a product recall; include steps to create a culture of safety and regain customer loyalty

Application

This case is most appropriate for use in advanced undergraduate and graduate courses in management, organizational behavior, ethics, corporate social responsibility, and business operations. …

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