Academic journal article Policy & Practice of Public Human Services

New Mexico an E-Government Solution

Academic journal article Policy & Practice of Public Human Services

New Mexico an E-Government Solution

Article excerpt

New Mexico's Child Support Enforcement Division has established paternity for more than 16,000 children in the state. In addition, the division collected more than $52,000,000 in child support owed to families--a 15 percent increase from last year. But officials didn't stop there. Earlier this year, the division launched the nation's first fully interactive child support web site.

"Child support enforcement provides a critical service in the lives of many families," noted Helen P. Nelson, acting director of New Mexico's Child Support Enforcement (CSE) Division. "We're proud to lead the way with our web-enabled solution, making the process less stressful and more efficient for New Mexico's parents."

Through its new site, New Mexico offers electronic interactions and financial transactions for its clients, enabling custodial and noncustodial parents to deposit child support payments directly to their bank accounts and communicate electronically with CSE officials.

The web site also enables parents to

* monitor payment status and account balances;

* provide change-of-employer and new address information;

* apply for services;

* review recent actions taken by the agency on their cases;

* authorize automatic withdrawals from their bank accounts; and

* provide information regarding the whereabouts of a noncustodial parent. …

Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.