Academic journal article Policy & Practice of Public Human Services

Our Do'ers Profile

Academic journal article Policy & Practice of Public Human Services

Our Do'ers Profile

Article excerpt

In "Our Doers Profile," we highlight some of the hard-working and talented individuals in the public human services field. This issue features Anita Bock of the Los Angeles County Department of Children and Family Services in Los Angeles, California.

Name: Anita Marianne Bock

Title: Director, Los Angeles County Department of Children and Family Services.

Years of Service: Two years in Los Angeles, California; seven years in Miami as district administrator of District 11 (Dade and Monroe counties) in Florida's Department of Children and Family Services.

Rewards of the Job: Helping individual children and families, knowing that each day we have the opportunity to improve life for our children and vulnerable families, and working side-by-side with truly dedicated child welfare professionals.

Accomplishment Most Proud Of:

Improving quality of life for children and vulnerable adults over the past nine years by managing and advocating for systems reform initiatives designed to make systems of care more responsive, compassionate, consumer focused, accountable, and less bureaucratic.

Future Challenges for the Delivery of Public Services:

Social service agencies, specifically child welfare agencies, are struggling to reform their systems of care but face substantial challenges, the most significant of which are unmanageably high caseloads; increasingly complex child and family needs; staff shortages; lack of political will, support and funding for aggressive reform initiatives; lack of accountability and performance-based management approaches; major technology deficits; and entrenched bureaucracies. …

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