Academic journal article Journal of Accountancy

Golden Business Ideas

Academic journal article Journal of Accountancy

Golden Business Ideas

Article excerpt

Here are a few tips to remember and pass along to fellow travelers:

* In an airport, if someone accidentally spills food on you and then offers to help you clean it up, be especially alert. An accomplice may be nearby waiting to slip away with your luggage while you're preoccupied. Ditto if someone asks you to take a picture of them.

* When loading luggage onto the X-ray scanner, be sure everything--especially your laptop--fully enters the scanner tunnel before walking through yourself. If you leave any luggage poking out of the entry end of the tunnel, a passerby could easily lift it as you turn your back and walk through. And keep an eye out at the other end of the scanner, too.

When Empowerment Works

Many of today's management gurus advocate empowerment training programs as a key ingredient for invigorating a less-than-sparkling staff. And for some workers, empowerment is just what the doctor ordered. But for others empowerment can be a form of punishment: They like their work niche, it's comfortable and they do their job well. They resist taking on any more responsibility--sometimes because they know they are intellectually or emotionally incapable of handling it. Wisely, they will say, "No, thank-you"

What to do? If you're leaning toward initiating an empowerment program, survey your staff first and let workers weed themselves out. It could spare you many headaches.

The Power of Feedback

You spend 20 minutes outlining a project that your staff is expected to execute. In closing you ask, "Any questions?" How many times do you get a nod in response or just one or two questions? And then, when the work gets under way, some people do it incorrectly.

What went wrong?

Some people, of course, think they understand (so they nod and don't ask questions), but they really don't get it. …

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