Academic journal article ABA Banking Journal

Rudy on Leadership. (Briefing)

Academic journal article ABA Banking Journal

Rudy on Leadership. (Briefing)

Article excerpt

He got a chuckle after his Godfather imitation and reeled them in with anecdotes from his days as crime fighter and mayor.

He received a standing ovation or two and roused the chorus with talk of ending retirement heading back into pubLic life.

Especially compelling were in his references to New York City's response to the World Trade Center attacks a year ago September, which stretched the city's disaster recovery plan past full capacity only to have it bend but not break from the fallout. Yet all of that was merely a long wind-up to a straightforward talk about leadership based a new book on the subject penned by former New York City mayor Rudolph Giuliani at the Bank Administration Institute's Retail Delivery Conference in Atlanta.

Of leading in times of crises he had this to say: "Under pressure, people either perform better than they ever have or they can't take the strain," he related. "A good leader can see what's happening and temporarily take someone off a project if their emotional state just won't let them work to their full ability," he added.

Mostly completed at the time of the attacks, (when he had already weathered considerable personal crises and dealt with many tough policy issues in office), the book nevertheless contains many Sept. …

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