Academic journal article Career Planning and Adult Development Journal

Understanding E-Body Language: Building Trust Online

Academic journal article Career Planning and Adult Development Journal

Understanding E-Body Language: Building Trust Online

Article excerpt

BEING YOUR "BEST" ENTREPRENEUR Understanding e-Body Language: Building Trust Online by Robert T. Whipple 2006. Rochester, NY: Productivity Publications 270 pages, Softcover, $8.48

Intended Audience: All

Major Headings from Table of Contents:

Anatomy of an E-mail; Tone; Using e-body Language; Timing Issues; Managing E-mail; Technical Writing Issues; Instant Messaging and Chat; e-xcellence: a Competitive Weapon.

How is the book most useful for its intended audience?

Offers guidance regarding online communications

The top things you learned from reading this book:

That e-body language is being relaying in your electronic communications, even if you are unaware of it. Watching your "tone" is key. Proof reading is as important as not sending messages when you are angry. My use of language affects the tone of my messages.

Working with only words rather than real body language, Understanding e-body language gets to the core of effectively communicating online. For those who work online, Robert T. Whipple provides insights regarding the essentials needed to relay proper e-body language that eliminates miscommunication, confusion, and misunderstandings, and builds trust by creating a better understanding between individuals when communicating online. …

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