Academic journal article Australian Health Review

Managing Clinical Processes in Health Services

Academic journal article Australian Health Review

Managing Clinical Processes in Health Services

Article excerpt

Managing clinical processes in health services Sorensen R, ledema R Churchill Livingstone Australia, 2008 ISBN: 9780729538251. xiv + 269 pages. RRP: $60.00.

THIS AUSTRALIAN TEXT provides the reader with a framework to manage the clinical processes within health services. It will assist the reader in understanding the links between clinical work, managing clinical processes and the health system in which clinicians practice.

The text is divided into three main sections. The first section, Setting the context, covers content around the objectives and evidence of managing clinical processes, operations management and the politics of health care. In an increasingly complex and political health care landscape, the section dealing with the politics and health care workforce is both timely and entirely appropriate. The second section, The operating environment, explores concepts such as managing chronic illness, multidisciplinary team care and integrating performance. In the current Australian health care environment, the ability to work successfully in clinical teams is becoming increasingly important in terms of quality patient outcomes. The final section, Accounting for outcomes, considers quality, risk management, patient safety, policy and practice in Australian health care and involving communities in decision making. …

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