Academic journal article Canadian Journal of Administrative Sciences

Proactive Personality and Work Performance in China: The Moderating Effects of Emotional Exhaustion and Perceived Safety Climate

Academic journal article Canadian Journal of Administrative Sciences

Proactive Personality and Work Performance in China: The Moderating Effects of Emotional Exhaustion and Perceived Safety Climate

Article excerpt

Abstract

Grounded in the interactionist paradigm, this study shows that emotional exhaustion and perceived safety climate constitute important moderators of the relationship between proactive personality and work performance. More specifically, the study analyzes the relationship between proactive personality and its behavioural outcomes-organizational citizenship behaviour (OCB) and job performance-and investigates the interactive effects of emotional exhaustion and perceived safety climate. The study involves 485 Chinese airline employees including pilots, flight attendants, engineers, and service employees. Proactive personality positively predicted OCB and individual performance. Emotional exhaustion and perceived safety climate moderated the relationship between proactive personality and individual performance both independently and jointly. Implications of the findings for future research are discussed. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.

JEL classification: M12

Keywords: safety climate, emotional exhaustion, proactive personality, organizational citizenship behaviour, job performance

Résumé

Cette étude démontre, en se basant sur le paradigme interactionniste, que l'épuisement professionnel et la perception du climat de sécurité au travail constituent des variables modératrices importantes de la relation entre la personnalité proactive et la performance au travail. Plus particulièrement, l'étude analyse la relation entre la personnalité proactive et ses effets sur le comportement - le comportement de citoyen organisationnel (OCB) et la performance au travail - en se penchant sur les effets modérateurs de l'épuisement professionnel et de la perception du climat de sécurité au travail. L'échantillon est composé de 485 employés de l'industrie aérienne en Chine, dont des pilotes, des agents de bord, des ingénieurs et des employés de service. Les résultats indiquent que la personnalité proactive a un effet positif sur le comportement de citoyen et sur la performance au travail. L'épuisement professionnel et la perception du climat de travail ont un effet modérateur indépendant et conjoint sur la relation entre la personnalité proactive et la performance au travail. L'étude expose aussi les implications des résultats pour les recherches futures. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.

Mots-clés : climat de sécurité, épuisement professionnel, personnalité proactive, comportement de citoyen organisationnel, performance au travail

Human performance has arguably been a defining feature in the study of organizational behaviour for a long time. However, recent meta-analytic reviews indicate a need to expand the explications of the criterion domain of both in-role job performance (Hurtz & Donovan, 2000) and discretionary work performance (Hoffman, Blair, Meriac, & Woehr, 2007). While theories of work performance have already incorporated personality, there is a recent call for more sophisticated theory based research that matches specific personality constructs to different dimensions of performance (Bartram, 2005; Hogan & Holland, 2003; Johnson, 2003). In addition, it has been argued that personality and performance are distal constructs and any meaningful connection between the two are mediated and moderated by a number of situational factors that vary across contexts (Barrick, Parks, & Mount, 2005; Barrick, Stewart, & Piotrowski, 2002; Hochwarter, Witt, & Kacmar, 2000; Witt, Burke, Barrick, & Mount, 2002). Moreover, the person-situation interactionist model of job performance suggests that personality will be expressed as work performance under certain conditions (Tett & Burnett, 2003). Drawing on the interactionist perspective, this research focuses on the role of personality as a predictor of job performance with personal and situational factors as moderators.

More specifically, we were interested in personal factors known to affect individual performance negatively. …

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