Academic journal article International Journal of Education and Development using Information and Communication Technology

Levels of Participation in ICT Training Programmes, Computer Anxiety and ICT Utilization among Selected Professionals

Academic journal article International Journal of Education and Development using Information and Communication Technology

Levels of Participation in ICT Training Programmes, Computer Anxiety and ICT Utilization among Selected Professionals

Article excerpt

ABSTRACT

Information and Communication Technology (ICT) no doubt has improved the quality of life in the modern world and it is widely used by many professionals in carrying out their daily activities. Many organizations invest so much in training their workers on ICT applications. It is expected that training programmes will reduce computer anxiety and improve workers' ICT utilization and productivity. This study therefore assessed the levels of participation in ICT training programmes, computer anxiety and ICT utilization among professionals in Ogun State Nigeria. The relationships among these variables were also investigated. A stratified random sample technique was used to select four hundred and seventy seven respondents from four different professions in Ogun State, Nigeria namely teaching, broadcasting, medical and banking. Bank workers use ICT most and are also least anxious about computers. There is a significant positive relationship between levels of participation in ICT programmes and computer utilization (r=+0.755, p<0.05). Organisations should do more to invest in ICT training so as to enhance productivity.

Keywords: Computer anxiety, ICT training, computer utilization, professionals, broadcasting, ICT utilization.

INTRODUCTION

Information and Communication Technology (ICT) refers to the totality of methods and tools that are used in gathering, storing, processing and communicating information. ICT has found application in virtually all the available professions in the world. Professionals in different fields called it by different names. When ICT is used in education or to foster learning, it is called Elearning Technology or Educational Technology. In the broadcasting profession where ICT is used as a communication tool, it is commonly referred to as Electronics Information Technology or just Communication Technology. A careful consideration of the meaning and scope of ICT makes it easy to think that hardly can any profession survive or continue to be relevant without the integration of ICT. ICT encompasses all the technologies used to transmit or disseminate information to an audience. These cover internet services provision, telecommunications equipment and services, media and broadcasting and other related information and communication activities. Modern ICT products include e-mail, voice mail, FAX, internet, electronic bulletin boards, cellular phones, videoconferencing among others.

In the banking industry, ICT is used in the operation of Automated Teller Machine (ATM) and online money transfer among others. ICT, which has revolutionized banking operation in the world, is widely used for accounting, information and communication purposes. In health care delivery system, Computer-Assisted Instruction and ICT have been used to foster patients' ability to acquire early skills in intra oral radiography (Howerton, Platin, Lndlow & Tyndall, 2002, p. 1157). Many medical facilities used in modern hospitals rely so much on ICT.

In the teaching profession, distance education programme is now accepted world-wide as a standard alternatives mode of education due to the use of ICT (Ojokheta &Adepoju, 2007, p.288). ICT improves instruction and more learners can be catered for. For example, Distance Education University in China has an enrolment of 1,000,000 students (Ogunsheye, 2000). In health and broadcasting sectors ICT has been used to provide information with the aim of bringing about social transformation. In Tanzania, for example, Twende na Wakat (Let's Go with Time) radio broadcast was aimed at stepping down population growth and combating HIV/AIDS infections. A survey showed that 55% of Tanzaniane listened to it (Yahaya, 2003, p. 10). Rogers cited by Yahaya (2003, p. 10) reported that the serial had strong effect, with 23.0% of listeners reporting adoption of family planning and 82.0% reporting a method of HIV prevention. Most listeners changed to monogamous sexual relationship, while others adopted condoms or stopped sharing razors or needles. …

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