Academic journal article Public Administration Quarterly

Public Apathy towards Bureaucracy as a Constraint on the Development of Saudi Arabia

Academic journal article Public Administration Quarterly

Public Apathy towards Bureaucracy as a Constraint on the Development of Saudi Arabia

Article excerpt


It is important to realize that bureaucracy in the Middle East countries is static, corrupt, and inflective but not in all countries because it varies relatively from one to another. Therefore, bureaucracy is completely different in oil producing states such as Saudi Arabia due to culture, natural resources, and political stability. This research focuses upon the relationship between the bureaucracy and the citizens in Saudi Arabia, specifically tackling the issue of public apathy as a constraint on the development programs. The study was conducted in Jeddah, one of the major cities in the Kingdom with a sample of 800 randomly chosen and ended up with 446 respondents. The collected data were tested descriptively and analytically since the public apathy among the Saudi citizens has been confirmed. Finally, a number of recommendations have been listed as a suggested remedy for the research case.


Bureaucracy has become a "bad" term in the field of management, public or private, particularly in the Third World. It has been an easy matter to receive innumerable attacks and critiques from different authors and researchers. It is time, in this research, slightly to take the malfunction burden off bureaucracy and concentrate on the clients instead. In Saudi Arabia, as the richest country in the Third World, the government is dramatically offering a citizen all kinds of public services at the individual and group levels. Free hospitals, schools, universities, highways, etc. plus interest-free loans and other facilities are granted by the Saudi bureaucracy to the public. However, so far, most bureaucratic attempts have failed to build up cooperative clients among the Saudi citizens. The apathy of the citizens, in general, is really considered as a constraint on the way of all efforts paid by the bureaucracy for development in Saudi Arabia.

The researcher will, hereinafter, discuss the research case, its objectives, design, literature review, descriptive and analytical tests, and recommendations at the end with a list of reference.


The Saudi bureaucracy has been exerting its full capacity to implement its policies for the cause of development socially, economically, and educationally. Yet, the ends of all these means are not living up to the expectations of the development plans and strategies due to several reasons, one of the most important of which public apathy which is examined in this study.


Studying public apathy in Saudi Arabia and how it affects the bureaucracy is important. The objectives of this research are, in brief, as follows:

1. To know whether there is public apathy among the Saudi citizens toward the bureaucracy;

2. To measure the level of the expected public apathy with other factors such as age, marital status, education, and income;

3. To explain the distinctive characteristics of the Saudi bureaucracy among all types of bureaucracy; and

4. To make suggestions which can be dealt with as recommended solutions for the research case.


The study contains two types of hypotheses: descriptive and analytical. Since the study deals with one dependent variable, public apathy, there will be one descriptive hypothesis. On the other hand, there will be seven analytical hypotheses discussed below. The main hypothesis of this study is plainly as follows: The Saudi citizens are not apathetic toward the public bureaucracy.


Most of the Saudis live in the cities looking for better public services and, therefore, the research was done in Jeddah. Assuming that the Jeddah population ranges between 600,000 and 800,000, a pilot test was conducted to ascertain the reliability and validity of this study. A primary sample of 30 individuals was given the questionnaire. The feedback of the respondents was interesting since some questions were rearticulated to be more obvious and specific and, consequently, more reliable and valid. …

Search by... Author
Show... All Results Primary Sources Peer-reviewed


An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.