Academic journal article Manager

Soft Skills Come out on Top in Google Review on Managers

Academic journal article Manager

Soft Skills Come out on Top in Google Review on Managers

Article excerpt

Back in 2009 search engine giant Google embarked on an ambitious initiative named Project Oxygen in an attempt to survey and find out the key traits of a good manager. Their aim: to build better bosses.

During the review, Google collated more than 10,000 observations about their own management team and then pumped the results into a set of complex data metrics. The results of which have just recently been published within their manifesto titled eight habits of highly effective Google Managers, summarised below in order of importance:

1. To be a good coach

2. Empower your team and don't micro-manage

3. Express interest in employees' success and well-being

4. Be productive and results-oriented

5. Be a good communicator and listen to your team

6. Help your employees with career development

7. Have a clear vision and strategy for the team

8. Have key technical skills, so you can help advise the team

Mr. Laszlo Bock, Vice President of People Operations of Google Inc. explained in an interview with The New York Times that he was struck by the simplicity of the rules: "You don't actually need to change who the person is," he says. …

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