Academic journal article Manager

Fighting High Telecoms Costs

Academic journal article Manager

Fighting High Telecoms Costs

Article excerpt

With managers encouraging staff to always be in touch with headquarters, whether travelling or working from home, the number of company mobile phones in use has seen a huge rise in recent years - but with it are fears that employers can lose control of their mobile

phone expenditure. More and more employers are providing staff with BlackBerrys, iPhones and other mobile broadband devices. Which presents managers with something of a dilemma. How can company mobile phone bills be stopped from spiralling out of control?

Effective Telecoms Limited (Efftel) help some of the UK's biggest employers reduce their telecom expenditure by offering a service by which they undertake a thorough audit of a company's mobile billing. This 'forensic' analysis aims to achieve significant cost savings by checking:

* Whether the network operator is applying the correct rates

* Switching high-spending users to a better roaming or data tariff

* Ensuring that all phones are properly accounted for and that unused services are not charged for

* Identifying any unused SIMs

* Highlighting potential misuse by employees and suggesting ways to cut down on unproductive or unnecessary calls

Commenting on this service, David Rosenthal, managing director of Efftel said: "With the substantial rise in the number of company mobile phones in recent years employers are naturally concerned that this item of expenditure doesn't get out of control, especially when companies are looking for cost savings to stay competitive in difficult trading conditions. …

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