Academic journal article International Education Studies

The Effectiveness of "Knowledge Management System" in Research Mentoring Using Knowledge Engineering

Academic journal article International Education Studies

The Effectiveness of "Knowledge Management System" in Research Mentoring Using Knowledge Engineering

Article excerpt


Currently, many old universities in Thailand have been facing the occurrence of lecturer massive retirement. This leads to the large amount of newly Ph. D. graduate recruitment for taking immediate responsibilities to teach and conduct research without mentoring by senior staff as well as in new universities. Therefore, this paper aims to propose the "Knowledge Management System Based Mentoring" which could be used to share and disseminate research experiences of the senior staff to enhance the abilities of newly Ph.D. graduate staff in the universities to supervise Ph.D. students to get the qualified research outputs. Knowledge engineering is employed to capture the effective mentoring practices particularly on Lateral Thinking in higher education. The Knowledge Management System had been implemented in department of Knowledge Management, The College of Arts, media and Technology, Chiang Mai University to mentor five newly Ph.D. graduate staff. The study explored the effectiveness of KMS in the case study of Ph.D. program in Knowledge Management is elicited from three senior professors (in social science, mathematics, as well as computer science and knowledge management) and modeled in CommonKADS. The Knowledge Management department is utilizing this mentoring knowledge for improving the research performance. The major output of the study is the effectiveness of "Knowledge Management System" KMS that helps to enhance abilities of newly Ph.D. graduate staff to supervise Ph.D. students productively.

Keywords: knowledge management system, mentoring, CommomKADS, newly Ph.D. graduate staff

1. Introduction

Quality of a nation's higher education has the significant social and economic impacts on the country (OHEC, 2007), and has continued expansion as one of the largest economies in the ASEAN (Association of South East Asian Nations) region, Thailand is seeking to improve the global competitiveness of its universities. As Thailand's economy develops to become increasingly based on knowledge and innovation (Chareonwongsak, 2012; OHEC, 2009; Bhatiasevi, 2010) the quality and competitiveness of its higher education system will become ever more important. Challenges and opportunities such as the forthcoming 2015 ASEAN Economic Community (AEC) have made the development of higher education a priority focus for Thailand (OHEC, 2010; Chareonwongsak, 2012; Witte, 2000).

Conducting a scientific and social research in the universities, which serves with the community, social and national development contexts, is the main aspect in achieving national development as well as Thai education system. Therefore, various organizations working related to conducting research have put more emphasis on the importance of research including develop the qualified researches in the university level, especially postgraduates and Ph.D. graduates. However, the skill level of academic staff remains one of the most significant barriers to improvement (OHEC, 2009; Stess et al., 2010).

While Thailand is mainly emphasizing on research development in the higher education, one main issue which has started after economic crisis since 1997 is massive retirement of professors. These are the professional with great experiences in conducting doctorate degree as well as they also are the mentors for all Ph.D. graduates. Because of this issue, it leads to insufficient academic professors. Significantly, several universities have to extend the working contract for this group.

Since 2003 the number of the retirees in public and private universities is steadily high. Obviously, the increased number started significantly in 2007 and also has highly continual number. In the next 10 years, the approximated number is going to be 800 retirees annually (Chareonwongsak, 2009). Thamrongthanyawong states that the new Thai Ph.D. graduates are inadequate in replacing the professors who are retiring within the next five years (as cited in Pimpa, 2005). …

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