Academic journal article Asian Social Science

Diagnostics of Educational Activity Quality on the Basis of Qualitative Methods

Academic journal article Asian Social Science

Diagnostics of Educational Activity Quality on the Basis of Qualitative Methods

Article excerpt


The purpose of this article is to research a problem of diagnostics of educational activity efficiency quality increase in professional educational institutions. Presented article shows a technique of diagnostics of educational processes quality on the basis of educational activity results. The concept of general quality management (TQM) acts as the basis of the presented work. It provides the development and continuous improvement of educational activity quality. Quality indicators of educational process and methods of their estimation allow carrying out diagnostics of educational activity and they are given in the article. This article is intended for teachers, researchers, heads of the educational institutions dealing with issues of assessment and improvement of education quality.

Keywords: professional education, quality management, diagnostics, qualitative, indicators

1. Introduction

Quality of training as the scientific and theoretical problem includes economic, social, informative, cultural aspects of education and it is the integrated characteristic of educational activity of any educational institution. One of the key directions of change and improvement of system of professional education is improvement of quality of management by education, rapid response to changes of requirement for experts and implantation of new forms of education (Muhametzyanova, 2005; Ibragimov, 2002; Novikov, 2009, et al.).

Management of education development causes creation of diagnostics quality system with coverage of all its objects and various measuring means, tracing set of characteristics of used pedagogical technologies.

Modern practice of automated management introduction systems and the account in higher education provide information support of adoption of administrative and financial decisions, educational activity, implementation of innovative projects in education and the scientific activity in a whole. It promotes the increase of effective management of educational institution (university) at all levels (Matros, 2008; Potashnik, 2002; Yakovlev, 2002, et al.).

The main concepts of the organization of such system are the following: introducing integrated electronic document flow; creation of the information systems exercising control of the students' contingent. That means accounting of progress and attendance, grant calculation, lesson schedule formation, etc.; development of the system of a portal of the university that includes systems of the main professional tasks, the description of technologies and ways of their solving by students, systems of testing of students, providing distant users with the knowledge and syllabus content; introduction of system of information and analytical support of quality management of specialists training, organization of continuous monitoring of the quality of education coordinated with curricula and schedules, preparation of information and analytical materials about quality of education of students and graduates. Such system has to provide not only efficiency, accuracy and reliability in information transfer, but also to supply university management by means of planning, control and the analysis of results of all kinds of activity.

However in our opinion, existing concepts of information high school systems and their practical realization don't provide an objective and timely assessment of educational activity of teachers and students. It should be noted that at the level of quality standards generalized description of the pedagogical phenomena and regularities is obviously not enough for estimation of these processes and establishment of its properties. All this and also a great deal of arriving documentary data demand application of the mathematical methods. The complexity of using these methods is that any object in pedagogic is extremely changeable and the subject is influenced by many random factors. Therefore development of necessary and sufficient objective checking technologies and also standard of estimation of studied processes and mathematical support seems to be actual one (Subetto, 2000; Rudinskiy, 2004; Avanesov, 2005; Ingekamp, 1999, et al. …

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