Academic journal article Journal of the International Academy for Case Studies

Good Times at Youbestressed

Academic journal article Journal of the International Academy for Case Studies

Good Times at Youbestressed

Article excerpt

INSTRUCTOR'S NOTES

RECOMMENDATIONS FOR TEACHING APPROACHES

A basic understanding of human resource management, and in particular, performance improvement, is required for meaningful case discussion and participation. Several resources are provided in the appendix in the instructor's notes that can assist with a review of concepts, tools, and methodologies of the requisite skills needed to complete the case. Significant discussion and class engagement can occur with an understanding of the four key roles of human resources as a foundation. These roles proposed by Ulrich (1997) include:

* Strategic partner, supporting the vision and mission of the organization

* Administrative expert, creating the talent infrastructure, policies, and practices to support the business objectives of the organization

* Change agent, assists the organization in moving from a current state to a desired state through effective change management techniques

* Employee champion, links company objectives with policies for fair and equitable treatment of employees

[Author Affiliation]

Dana M. …

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