Academic journal article American Academic & Scholarly Research Journal

The Impact of Code of Medical Ethics on Health Service Quality among Physicians at Saudi Hospitals of Jeddah

Academic journal article American Academic & Scholarly Research Journal

The Impact of Code of Medical Ethics on Health Service Quality among Physicians at Saudi Hospitals of Jeddah

Article excerpt

Abstract. This research aims to determine the scope of applying medical ethics among physicians at Saudi hospitals. This research consists of the independent variables represented by code of medical ethics principles (namely autonomy, beneficence, non-maleficence, and, justice) and dependent variable which represented by health service quality. In order to explore the relationship between independent and dependent variables the quantitative method was applied to collect primary data through a questionnaire, which was administered in the government, and private sector hospitals in Jeddah city. The research population consists of 2871 physicians. The research sample consists of the 287 physicians (10%). The researcher retrieves 176 valid research questionnaires accounted (61%). A purposive sampling strategy was used to choose the participants in this research. The results confirm significant relationship between the codes of medical ethics and health service quality. The result shows that four independent variables are significant (autonomy, beneficence, non - maleficence, and justice) on health service quality. This research contributes to recognizing the vital roles of medical ethics in improving the patient service quality. Regarding the beneficence the physician if consider patient well being and contribute to develop their medical profession by update knowledge and continuous medical education through clinical practice research (randomized control trials) applying evidence based medicine providing that physician deliver health care in a quality standard regarding (attitude ,skills , knowledge, and experience). In turn will lead to increase cure rate, and improve patient well-being. Therefore the medical ethics need to be flexible and open to change and adjust regularly. The medical ethics depends on the future of medicine (e.g. new procedures and techniques).

Keywords: medical ethics code, health service quality, Saudi Arabia.


The term "medical ethical" is used in opinions of the Council on Ethical and Judicial Affairs to refer to matters involving moral principles or practices and matters of social policy involving issues of morality in the practice of medicine (Furrow and Johnson, 1991). Medical ethics is a code of conduct of practicing doctors/ surgeons evolved over centuries nationally and internationally that is based on the most admirable human values and principles implications for certain biological and medical procedures, technologies, and treatments, as organ transplants, genetic engineering, and care of terminally ill (Furrow and Johnson, 1991). Historically; Greek healers in the 4th century B.C., drafted the Hippocratic Oath and pledged to "prescribe regimens for the good of my patients according to my ability and my judgment and never do harm to anyone". The prophet MOHAMMAD,(PBUH) Said: " On the day of judgment, nothing more weighty than good conduct is placed in the balance of every man".

A physician shall be dedicated to providing competent medical care, with compassion and respect for human dignity and rights. He/ she shall uphold the standards of professionalism, be honest in all professional interactions, and strive to report physicians deficient in character or competence, or engaging in fraud or deception, to appropriate entities. Physicians respect the law and also recognize a responsibility to seek changes in those requirements which are contrary to the best interests of the patient. He/ she shall respect the rights of patients, colleagues, and other health professionals, and shall safeguard patient confidences and privacy within the constraints of the law.

He/ she shall continue to study, apply, and advance scientific knowledge, maintain a commitment to medical education, make relevant information available to patients, colleagues, and the public, obtain consultation, and use the talents of other health professionals when indicated. He/ she shall, in the provision of appropriate patient care, except in emergencies, be free to choose whom to serve, with whom to associate, and the environment in which to provide medical care. …

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