Academic journal article Asian Social Science

Impact of Organizational Culture on Knowledge Management Process in Construction

Academic journal article Asian Social Science

Impact of Organizational Culture on Knowledge Management Process in Construction

Article excerpt

Abstract

One of the key global pressures of knowledge management practice is knowledge acquisition, creation, sharing, storing and dissemination. The global business is reflecting a throng of culture, leadership and cultural upbringings which warrant bringing into line consistent alterations in management of knowledge because of diversity of workforce in construction organization. Theoretically, the study predicts the empirical role of culture (managerial learning and trust) with reference to knowledge management process. This paper presents a knowledge management (KM) model that comprises a set of KM hypothesis model and measurement models for understanding and applying these KM models to boost the application of KM in the construction organization. 76 private construction organization was investigated with 323 questionnaire surveys. A hypothesized model of KM process and culture was tested using structural equation modelling approach and a proposed model was therefore developed. Likewise, all fit indices for KM process and factor loadings shows the significant impact of culture on KM process, leading to a thrifty model achievement. The study shows that culture demonstrated 0.73 significant influence on the knowledge management process. The analysis revealed that managerial learning and trust were key factors that impact positively on KM process within the construction organization under investigation.

Keywords: knowledge management process, culture, learning and trust

1. Introduction

Knowledge has become a crucial innovativeness influences of production and an imperative means of modest benefit. Knowledge can be defined as truths, experience, skill and empathetic that one has added, specifically through learning. Al-Gahtani and Ghani (2010) argue that knowledge is a runny combination of organized experience, morals, information and professional insignt that provide a framework for integrating latest experience and ideas. Thus, effective knowledge management and incorporation can improve business competitiveness. The importance of the knowledge management process has been linked to various researchers as basic resources for the organizational economic growth. Knowledge management process is regarded as creating, acquiring, transferring, editing and reuse. Alhaji et al. (2013) argued that knowledge management process is a conventional techniques, infrastructure, technical as well as management apparatuses, design headed for creating, transferring, understanding ideas in addition to skill around the construction organizations. Knowledge management process in the construction organization is a logical and integrative method of unifying organizational diverse actions of procuring, generating, sharing, stowing and disseminating individual skill and group of experiences managers to achieve organizational goals (Alekseev, 2010; Sajeva & Jucevicius, 2010). De Angelis (2012) agrees that KM system in construction is seen as a means of establishing and influencing conjoin distinct knowledge resources, peculiar skills, ideas learned and best practices. Forcada et al. (2013) on the other hand, argue that the knowledge associated with passed project's accomplishment and failure, conveniences, clients and products are assets that can yield a long-term and justifiable competitive advantage for construction organization. Companies can improve organizational wisdom through knowledge, procurement, forming, packing and mingle together by transferring knowledge workers and organizational knowledge (Griffith, 2012; Hislop, 2013) which will be enhanced in addition to more improvement and tactical inventions (Huber, 2001). KM process is an operative way to improving reasonable improvement, which comprehend the organizational performance of project skill and duties at a more affordable time, cost together with the client's satisfaction other than the contestants. Knowledge management is looking as a multi-dimensional constructs with different indicators (Hutchings & Michailova, 2004; Lang, 2001). …

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