Academic journal article Kuram ve Uygulamada Egitim Bilimleri

Monitoring of Educational Performance Indicators in Higher Education: A Comparison of Perceptions

Academic journal article Kuram ve Uygulamada Egitim Bilimleri

Monitoring of Educational Performance Indicators in Higher Education: A Comparison of Perceptions

Article excerpt

Monitoring of educational performance indicators for educators (EPIE) has gained importance for those interested in designing education processes appropriately, improving education, and forming these processes creatively and innovatively. It is not possible for department chairs and deans to form and monitor EPIE alone. Instead, they need to cooperate and work with the other faculty members. Without this, data related to EPIE could not be collected or analyzed, and preparing and submitting meaningful knowledge to university directors would be impossible. This situation is encountered when EPIE is determined solely by university directors. University directors have a problem determining how to collect and appraise EPIE from their faculty members. What level should be monitored in collecting data from EPIE; how should it be analyzed and reported? These are all topics of recent discussion. Faculty members want to observe the benefits of collecting data for EPIE. Increasing the preparation, learning, and satisfaction levels of students; the quality and sensitivity in the education process; the transformation of faculties from the role of knowledge transmitter to the role of initiator of thought; research; and appraisal; these are all convincing factors for faculty members. This study compares the perceptions and ideas of university professors with the directors in order to determine at what level EPIE should be monitored. It was assumed that university directors would be more sensitive and have higher expectations about EPIE. One finds that organizations cause similar findings for the expectations of university directors and faculty members. At what level does the sensitivity of the EPIE for these groups bring them together? If it is at low levels, it will not only render EPIE useless, but will also put the focus on protecting internal balance instead of developing innovative and creative processes. Forming and monitoring EPIE with collaboration in higher education are important for protecting and improving the quality of education.

Literature Review

Developmental Process of EPIE: Observation of EPIE started at the end of the 1980's and beginning of the 1990's. During this time, performance reporting was considered as a main tool for policy developers and for providing information to the public (Cabrera, Colbeck, & Terenzini, 2001), (Shin, 2010). The British government declared EPIE to be a requirement in higher education with The Green Paper issued in 1985 (Ball & Hallwachi, 1987). The University Management Statistics and Performance Indicators Report was published in the UK in 1996 based on this requirement (Cave, Hanney, Henkel, & Kogan, 1997). Although the UK has since started to use the term Quality Statistics in Higher Education in place of Performance Indicators, most countries continue to use the latter. Researchers separated the terms "performance" and "intention," considering indicators as a sign instead of as an absolute appraisal unit (Sizer, Spee, & Bormans, 1992). Indicators are considered guide values for understanding whether determined goals are reached or not. However, the statistics should be reliable and valid. Performance indicators for the second group were related to education and learning when they were applied in the UK for the first time. This group focused on such values as (a) the percentage of students who lengthen their education and (b) the percentage of students who dropped out of their school (Draper & Gittoes, 2004). The number of performance indicators has increased and attracted the attention of researchers in education and learning.

Determining EPIE: Research has been conducted on performance indicators related to the education process in the class environment in addition to general performance indicators in higher education. According to Cabrera et al. (2001), universities focused on the performance indicators which showed financial stability in the past. …

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