Academic journal article International Education Studies

The Development of Technology for Higher Education Institution's Administrative Personnel Assessment

Academic journal article International Education Studies

The Development of Technology for Higher Education Institution's Administrative Personnel Assessment

Article excerpt

Abstract

The main approaches for development of assessment technology of higher education institution's administrative personnel are considered in this article. Alongside with it the following is defined: purposes, formation principles, indicators and criteria of the assessment system, rating scale, the procedure and order of assessment process of higher education institution's administrative personnel personal performance. Criteria of an assessment of personal efficiency of employees of higher education institution are considered in case the employee significantly exceeds expectations ("image" of a perfect employee), exceeds expectations, meets expectations, needs an improvement and doesn't meet expectations ("image" of the bad employee). The procedure of payments of the individual size of an award of the worker proceeding from the received assessment is shown.

Keywords: procedure of personnel assessment, system of higher education institution's assessment, balanced system of indicators, jobs grading, assessment technology of higher education institution's administrative personnel personal performance

1. Introduction

You must admit, that it is rather frequent for a well-known Reshetnikov's picture "Opyat' dvoika" (F-mark again) to come back to your memory when expecting the results or even the draft of an assessment procedure. Quite an unpleasant association, but even without it very few people anticipate and feel pleasure while preparing for estimating procedures, checks or reports-even if you are sure that there is nothing to fear.

On the other hand, without an assessment of personnel performance it is impossible to define a fair material remuneration (Fionova, 2014, p. 73). As for the Russian higher education institutions, as a rule, mainly the academic staff (AS) is assessed regularly. And it is obvious because it forms the core of a higher education institution, besides that, indicators and criteria of this assessment - no matter how you treat them-are generally developed by the Ministry of Education and Science of the Russian Federation (MESRF) within annual monitoring of efficiency of higher education institutions. The great interest is represented by researches Kibanova (2013) in this area, and also the innovative methods of an assessment of quality of professional activity of pedagogical shots of the higher school developed under the leadership of Urzha (Urzha et al., 2009, pp. 78-125).

However, it is not unusual when administrative and educational support personnel of higher education institutions are evaluated by their direct chiefs only subjectively. As a result, the material motivation of this category of educational institutions employees does not always depend on their efficiency. At times the principles of personal devotion, loyalty to the management, and even family ties go first. And after all the reputation of university in the conditions of the global competition of the higher school in many respects depends on objective trust to this group of workers (Alekseev et al., 2013).

2. Method

When new management of Russian State Social University (RSSU) faced a necessity to improve significantly an efficiency of the university, it was started with ranging, optimization and development of the administrative personnel assessment system. The task group studied thoroughly an experience of domestic and foreign higher education institutions, businesses (Voltchkova & Rasskazov, 2009) and public institutions in this sphere. It is necessary to distinguish method of expert evaluations and its versions from the applied expert and intuitive methods of forecasting of control systems-the Delfi method and a method of SWOT analysis; method of brain storm and method synectics (Ageev, 2010, p. 15).

As a basis for the assessment technology "Five+" system of Sberbank of Russia was used. This system was developed by one of the article's authors. Results of sociological researches of personnel capacity of the higher school were considered depending on various type of motivation and ways of stimulation of workers, scientific and methodical providing an assessment of their activity, development on estimates of efficiency of staff of average educational institutions of Russia, in particular school No. …

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