Academic journal article The Journal of Developing Areas

The Impact of Organizational Structure on Knowledge Management Processes in Egyptian Context

Academic journal article The Journal of Developing Areas

The Impact of Organizational Structure on Knowledge Management Processes in Egyptian Context

Article excerpt

(ProQuest: ... denotes formulae omitted.)

INTRODUCTION

Knowledge Management (KM) in the organizational management isan area that has received increasing attention. This is the era of knowledge, in which the creation and management of knowledge have become the central aspects of decisions and economic growth. Corroborating the above-mentioned idea, Terra (2000) affirms that "the main input of workers is not the physical effort anymore, but the capacity to create, learn and develop new concepts, products and services based strictly in knowledge ."

According to Muller e Grings (2003), the competitive factors are knowledge and the abilities ofpeople in each organization. Thus, many organizations have realized the importance of easy systematic actions to identifying, developing, sharing, using and holding back knowledge .

Organizational knowledge, as the most important source of improvement and organizational expansion, as a valuable and invisible wealth, provides a valuable opportunity to promote quantity and quality indicators of all organizations. The most important challenge in an organization is the management of large amount of information and knowledge which the managers require, but the information and knowledge are not available at a needful time, or there is no KM in the organization [1].It is important to examine that KM helps in-depth, and obstructive elements must be detected in organizations to improve their service quality. We know that knowledge is the main wealth of an organization that must be acquired, and that knowledge is an endless source that provides possibility of growth, development and survival of the organization in the formidably competitive world.

Knowledge management is a new viewpoint for organizations which believe that if organizations want to be successful, they must gain access to knowledge and have a deep understanding of it in all layers. Today, the domain of knowledge management in organizations is developing, and we can observe the development of newer and more applicable models of knowledge management.However, many organizations do not consider knowledge management, and it seems that there is no meaningful and organizational movement in this field .

On the one hand, based on previous studies of KM and its related factors, it is clear that a social factor affects KM (Afrazh&Abbas, 2006). It can also be distinguished from the researches carried out at Ernest&Young center that KM helps organizations to improve their service quality and increase their organizational empowerment. In addition, the results of relevant studies confirm that KM is an important factor in governmental organizations (Hasanzadeh& Mohamed, 2007).

On the other hand, Iranian researchers also focused on this matter in recent years. Takabi's studies of structural dimensions about the KM in Zamiad manufacturing company at 2007 showed a relationship between organizational complexity, formality, focus and KM (Prost et al, 2006). Moreover, in a study of KM implementation parameters which was conducted in 2009, it was strongly confirmed that organizational structure had a meaningful role in KM implementation process (Fariba, 2003). Fathollahi (2010) also proved in his research that organizational structure and organization processes had an important role in KM implementation (Robins, 2012).

The organizational structures were transformed into many modern Organizations. The performance of anorganization is contingent upon trustworthiness of the employees, decentralization, development of human resources, and team working. The change in top level manager's approach is because of change in modern, complicated and competitive environment, increasing education level and effective communication systems, and increasing level of employees' knowledge. Many organizations have implemented knowledge management to increase organizational agility (seng, 2010) and innovativeness (Maqsood&Finegan, 2009; Alwis, & Hartmann, 2008). …

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