Academic journal article IUP Journal of Soft Skills

Focus

Academic journal article IUP Journal of Soft Skills

Focus

Article excerpt

What do the managers look for in a prospective candidate looking for a job? Does the competence to complete the given task alone assure a job? How important is it for the candidates to possess non-technical skills like communication, ability to work in a team and positive mindset besides possessing cutting-edge technical skills? Questions like these have been plaguing the minds of students and professionals who are in pursuit of their careers. In this global age of spectacular technology and knowledge explosion, business complexities demand the employees to go beyond the job description to be effective in their roles. Employees are exposed to situations that demand soft skills to deliver superior performance. Whether it is to understand customer specifications or handle objections or address customer grievances, one needs to have an excellent blend of technical skills and soft skills. Whether it is a software engineer dealing with the client's specifications or a marketing manager pitching for a sale or a HR manager negotiating with the employees or training, soft skills are essential to interact and understand to strike a positive impression and ensure success. Hence, professionals adept in communication and adroit in dealing with others are in an advantageous or enviable position than those who are not. Hence, today, soft skills have become imperative for successful performance.

A study by Bloomberg in partnership with American Express reveals that about 60% of managers consider that soft skills are essential while evaluating an employee's performance, whereas only 32% of the managers emphasized the role of technical skills. An employee's uncanny ability to prioritize work, having a positive attitude, and teamwork skills will go a long way in his/her professional success.

As the present generation of students are obsessed with iphones and ipads and spend most of their time burying their noses in smartphones, their soft skills demand refinement and grooming. …

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