Academic journal article International Journal of Education and Management Studies

Workload, Employee Engagement and Somatic Complaints in Private Sector Employees

Academic journal article International Journal of Education and Management Studies

Workload, Employee Engagement and Somatic Complaints in Private Sector Employees

Article excerpt

With the advancements in technology and increasing globalisation worldwide, comes the need of constantly being competitive and at par with the changing times, for the organisations. A workplace in this essence has adapted a lot of methods and challenging assignments that are considered to help them make a mark. This contemporary India has also adapted changes in human resources at a workplace embracing equal participation of women which once was believed solely a "man-work". All these together have changed the face of workplace in present times which has led to man have a monotonous robotic schedule of work, which many researches have proved to affect both mental and physical health the employees.

Today's workplace demands its employees to be highly efficient and be able to sustain productivity. To fulfill this need, employees face workload, a situation which presents some real challenges for employers. The question then arises what causes employees to submit to high perceived workload. Downsizing, fear ofjob security and an uncertain economy often prompt workers to accept or take on increasingly greater work responsibilities and longer hours. This increased level of performance thought to result in increased levels of productivity in fact, leads to problems in health and what is now often talked about-job stress. Many studies show that job stress is major source of physical health problems and that it has only progressively accelerated in past few years. It is the perception of employees as having little control and lots of demands, that has been believed to be a causative reason for increased levels ofjob stress.

In the understanding of mind/body connection, we know how prolonged negative emotions i.e. stress negatively impacts health. Stress brings about a biological response in the body causing many physical problems that may hold no medical explanation. The field of employment is increasing in its competition in the market multi fold, adopting challenging assignments which poses employees to face increasing work demands that causes them what is termed as job stress. This is what marks the basis of somatic complaints observed in an individual. In this stance, the kind of jobs people are working in today, demands a lot of commitment and their potential which drains them of their physical and mental strength to focus better on other necessities of life. Major hours of the day people spend at work and research has evidence are unable to maintain a healthy work- life balance. This causes them to have leisure time and are more indulged and focused at work, even during off work times.

The amount of work that ajob demands from an employee must take into consideration one's physical and psychological effort or skill, whether one has the required potential to withstand the job demands.The perceived work demands can be coupled with an employees' engagement level. An engaged employee thus will be more satisfied with one'sjob role and performance as compared to a disengaged employee who would exhibit more levels of stress. There exists a relationship between work and well-being as cited by many researches, however organisation these days lack in paying attention to the psychological health of their employees and this research provides a scope for planning interventions and training programs for their employees' better well-being in response to increasing workload and consequently lowered levels of employee engagement.

Review of related literature

Much research has been done evidencing to work and well-being of the employees. Associations have been established between perceived workload and physical ill health among employees. Heuvel et al. (2015) researched to determine how unfavourable work-related factors were associated with poorer mental and physical health and found that Unfavourable psychosocial work-related factors were associated with poorer mental health. Higher physical load, higher psychological job demands, and lower autonomy at baseline were associated with poorer physical health whereas higher work engagement at baseline was related to better physical and especially better mental health during. …

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