Academic journal article International Journal of Education and Management Studies

Factual Analysis of Emotional Intelligence on Employees in Agricultural Input Industry

Academic journal article International Journal of Education and Management Studies

Factual Analysis of Emotional Intelligence on Employees in Agricultural Input Industry

Article excerpt

"Emotional Intelligence, more than any other factor, more than I.Q. or any expertise, accounts for 85% to 90% of success at work. I.Q. is at threshold competence. You need it, but it doesn't make you a star. Emotional Intelligence can"! Warren Bennis.

Emotional intelligence is the ability to be aware of our emotions and the emotions of others and then to use that knowledge to help manage the expressions of emotions so that they foster success instead of cause roadblocks. Those who have high levels of emotional intelligence, are able to understand physical, mental, and social impact that negative emotions have on their bodies, minds, and relationships, which helps them to enhance their quality of life.

According to Goleman (1995) emotionally intelligent individuals are likely to succeed at communicating their ideas, goals and intentions in interesting and assertive ways, thus making others feel better suited to the occupational environment. Employees with high emotional intelligence are more likely to remain calm under pressure, can more effectively resolve conflict, can better lead by example, and are more thoughtful in their business decisions (Ford, 2013). Food production in India has to be doubled to meet out its increasing population. Increasing population, limited farmland availability, growing exports, growth of horticulture and floriculture and initiatives taken by the government to improve production capacity and low manufacturing costs for exports were the growth drivers for agriculture in India. So the employees in input sector are given targets to achieve within a specific period of time. So, they are put into stress and have to control their emotions to achieve the target. But, highly emotionally intelligent people have higher work performance and personal productivity levels and consequently enjoy greater job satisfaction, in spite of the job nature or environment (Modassir & Tripti, 2008). So the broad objective the study was to analyze the level of emotional intelligence.

Emotional intelligence

"All learning has an emotional base" Plato

It all began about 2000 years ago when Plato wrote these words about emotion and since then scientists, educators and philosophers have worked to prove and disprove the importance of feelings. In 1930, Edward Thorndike described the concept of social intelligence as the ability to get along with the people. The term "emotional quotient" was first published by Keith Beasley in the year (1987) whether emotional quotient is more important than intelligent quotient. The landmark of emotional intelligence was by an article "What it is and why it matters?" by Peter Salovey and John Mayer in (1990). The concept of emotional intelligence was popularized in 1995, after the publication of a book, "Emotional Intelligence: why it can matter more than IQ?" by a psychologist, Daniel Goleman. Most ofthe researchers like Mayer and Salovey (1990); Goleman (1995); Bar-On (2000); Chadha (2001); Bhattacharya (2007); Ranganath and Krishnaveni (2011). have contributed a lot define emotional intelligence. Some ofthem are givenbelow.

Mayer and Salovey (1990) defined emotional intelligence as the ability to perceive emotion, integrate emotion to facilitate thought, understand emotions and to regulate emotions to promote personal growth. Goleman (1995) defined emotional intelligence as managing feelings so that they are expressed appropriately and effectively, enabling people to work together smoothly toward their common goals. Chadha (2001) considered emotional intelligence as the ability of an individual to appropriately and successfully respond to vast variety of stimuli being elicited from the inner self and the immediate environment. Thus, emotional intelligence is an ability of an individual to understand, analyze, control and react to the emotions of their own and that of others'. So as to have good interpersonal relations that is essential for both personal and professional success. …

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