Academic journal article Manager

E-Extra

Academic journal article Manager

E-Extra

Article excerpt

EACH issue, we intend to provide a list of useful websites appropriate to the theme of Manager.

What follows is a selection of quality and standards websites you may find of interest:

1 - National Institute of Standards and Technology

http://www.nist.gov/

Includes NIST Research Library publications, quality guidelines, RSD funding, software, standard reference materials, standards and weights and measures.

2 - ISO 9000 translated into plain English

ISO 9000 Translated into Plain English

http://www.connect.ab.ca/~praxiom/

A comprehensive guide to quality standards and advice on how to develop a quality management system that complies with the new ISO 9001 2000 Standard.

3 - Quality standards for web purchases

http://www.servicematrix.com/consumer/

Buying goods and services on the web or from a 'bricks and mortar' business should always involve a check on the reliability and quality of the product-service. Here are a few reference and guideline resources on the web that are useful, including such trusted organisations as Consumer Report, CSA, ABS (American Bureau of Shipping) that were around for many years before the web was born. …

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