Academic journal article Military Review

CONTINUITY MANAGEMENT: Preserving Corporate Knowledge and Productivity When Employees Leave

Academic journal article Military Review

CONTINUITY MANAGEMENT: Preserving Corporate Knowledge and Productivity When Employees Leave

Article excerpt

CONTINUITY MANAGEMENT: Preserving Corporate Knowledge and Productivity When Employees Leave, Hamilton Beazley, Jeremiah Boenisch, and David Harden, John Wiley & Sons, New York, 2002, 269 pages, $29.95.

Written by a former business professor at George Washington University (GWU) and two Air Force captains who earned their masters' degrees at GWU, Continuity Management: Preserving Corporate Knowledge and Productivity When Employees Leave tackles a pressing issue for military units: personnel turnover. Major Donald Vandergriff previously called attention to the problem of personnel turnover in The Path to Victory: America's Army and the Revolution in Human Affairs (Presidio Press, Novato, CA, 2002), and Chief of Staff of the Army, General Peter J. Schoomaker argued for a move to "unit manning" in a speech at the Association of the U.S. Army Annual Meeting in October 2003.

Hamilton Beazley and Captains Jeremiah Boenisch and David Harden propose a solution to this problem. In some ways, unit standing operating procedures and continuity files accomplish some of the objectives that the authors develop in Continuity Management, but the authors take the subject of personnel turnover much further. Citing evidence about the productivity and resources lost through personnel turnover, they make a strong case for the dangers and costs of lost knowledge. …

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