Academic journal article Manager

Results-Based Leadership

Academic journal article Manager

Results-Based Leadership

Article excerpt

A seminal tome that can sit proudly on the shelf alongside the great thinkers on leadership. As the title so clearly indicates, the thrust of the book is all about getting results through effective leadership. Where other books focus solely on personalities, principles and processes, this one is about actually delivering. As the authors say: "Leaders who aren't getting the desired results aren't truly leading."

The book draws upon Kaplan's balanced scorecard model to suggest that leadership results should be balanced across four stakeholders: employees (who need fulfilment and motivation), the organisation (requiring capability), customers (who seek quality, service and value) and investors (looking for increasing shareholder value). The principal message is that effective leadership = attributes x results, and that there should be a high-scoring balance between the two. The authors argue that when leaders understand both what they need to achieve to be successful (results) and what they need to know and do to be successful (attributes), then the two create a kind of virtuous circle. …

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