Academic journal article Manager

Guide to Effective E-Mail

Academic journal article Manager

Guide to Effective E-Mail

Article excerpt

Transquest Asia Publishers Pte Ltd Contact publishers direct on or the auth( on ISBN 981-04-3879-6 174 pages. Paperback S$ 24.00 (approx. L10.00)

(Editor's Note: Shirley Taylor writes on e-mail for this issue of Manager on pages 10/11 )

Ray Moorcroft, Editor, reviews


by Shirley Taylor

Shirley Taylor has written and lectured extensively on effective communication skills (Essential Communications Skills and Communication for Business are just two of her works). In the March/April 2001 issue of Manager, she contributed an article on perfecting simple, concise and effective written communications. (Communications Sans Frontieres, pages 26/27.)

In Guide to Effective E-mail Shirley turns her attention to this newest and most immediate form of contact. Her own exceptional communication skills are apparent in the way she turns the topic of her book on its head, and presents the reader not just with a "how to," but also with a "why? …

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